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Troubleshooting
Each entry is symptom → cause → fix, with the commands to confirm the cause. Run server commands from the stack directory, as root:
bash
cd /opt/theseusFirst three commands
bash
sudo ./theseus status # containers, health, probes
sudo systemctl status theseus-node # the node (servers installed with an install command)
sudo journalctl -u theseus-node -n 100 # what the node did lastThen the log of whichever service the probes show DOWN: sudo ./theseus logs <service> (service names).
By area
| Area | Typical symptoms |
|---|---|
| Installation | Install command fails, host checks fail, token refused, install stuck or failed |
| Stack and services | Probes DOWN, indexer restarting, disk full, slow start, two-server connectivity |
| Sign-in and certificates | Browser warnings, Let's Encrypt, login loops, password rules |
| Agents and enrolment | Agents not connecting, enrolment refused, disabled or held agents, licence banner |
| Patching and Pallas | Patch jobs stuck or not verified, patching agent offline, LLM unreachable |
| Collecting support data | What to send us |